This Privacy Policy explains how TINCA SERVICES, a French sole proprietorship operated by Emanoil Tinca, collects, uses, and protects your personal data when you interact with our website and services.
Operated by: Emanoil Tinca
Legal Status: Entrepreneur Individuel
SIREN: 988 789 962
SIRET: 988 789 962 00012
APE Code: 47.91B – Distance selling via specialized catalog
Business Address: 97 Rue de la Boetie, 24100 Bergerac, France
Contact Email: contact@tincaservices.com
We may collect the following types of personal data:
Name and surname
Email address
Phone number
Billing or shipping address
Company name (if applicable)
IP address and browser information
Order and transaction details
Any message or file you submit via contact forms
Your personal data may be processed for the following purposes:
Managing inquiries submitted through contact forms
Processing orders, payments, and service delivery
Creating invoices and maintaining accounting records
Customer support and after-sales service
Sending order confirmations or service updates
Improving website performance and functionality
Complying with legal obligations under French and EU law
We process your data based on the following legal bases under the GDPR:
Consent (e.g., newsletter signup, cookies)
Contract performance (e.g., fulfilling your service request)
Legal obligations (e.g., invoicing and tax compliance)
Legitimate interest (e.g., fraud prevention, analytics)
We may share your data with:
Our hosting providers and technical partners
Payment processors (Stripe, PayPal, etc.)
Accounting or legal consultants (if required by law)
Governmental or regulatory authorities (where legally required)
We never sell or rent your data to third parties.
Our website uses cookies to:
Enable essential site functions
Analyze performance and improve usability
Personalize content or marketing (only with your consent)
You can accept or reject cookies at any time via the cookie consent banner or your browser settings.
Order & customer records: stored for 5 years (French commerce law)
Invoices & accounting: retained for 10 years (tax requirement)
Contact form submissions: stored for 12 months
Cookies: stored for up to 13 months unless deleted earlier
We implement technical and organizational measures to protect your data, including:
Secure servers and firewalls
HTTPS encryption
Role-based access control
Regular system updates and backups
All data is stored on secure servers located in the European Union. If data is ever transferred outside the EU, it will only be done under lawful guarantees (e.g., adequacy decisions or standard contractual clauses).
You have the right to:
Access your data
Rectify inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Receive your data in a portable format
Withdraw your consent at any time
To exercise any of these rights, contact: contact@tincaservices.com
We will respond within 1-2 business days.
If you believe your rights have been violated, you may file a complaint with the French data protection authority:
CNIL (Commission Nationale de l’Informatique et des Libertés)
Website: www.cnil.fr